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1. Will my insurance pay for my visit and treatment? What insurances do you accept? |
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We are an out-of-network provider for most insurance companies. Depending upon your insurance and the coverage it provides, we estimate your portion and that portion is expected at the time of service. We will bill your insurance company or provide you with a completed insurance claim form called HCFA-1500 that you can submit to your insurance company. Many (but by no means all) health insurance plans provide some degree of coverage for "out-of-plan" medical care. Our staff will be glad to call your insurance company to determine benefits. If you would like us to verify your benefits please click here. |
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| 2. Do I Need a Referral? |
| No, you do not need a referral if you have insurance plan that allows you to go to an out-of-network provider. Your services will be covered as outlined in your insurance benefits booklet. Our billing department will be glad to call your insurance company and determine what your benefits are. If you would like us to verify your benefits please click here. |
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| 3. What is the fee for a visit? How much do I have to pay? What other costs are there? |
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The fee for initial visit is approximately $175. It includes initial history, a physical examination, and review of medical records if any, and based upon this data determining probable causes for your problems. There are additional fees for laboratory and other testing and treatment that are done. These can vary greatly. All fees will be explained and reviewed with you prior to doing any testing or treatment. After your insurance benefits are verified, the office staff determines what your estimated portion is. This portion is payable at time of service. After your insurance company has made actual payments we will bill you for the remaining balance if any. If your insurance company has not paid in 60 (sixty) days from the date of submission then it becomes your responsibility and is payable then. |
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| 4. Are you accepting new patients? How soon can I be seen? |
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Yes, we are accepting new patients. A routine appointment is scheduled within one week or sooner depending upon the severity of your condition. If you are sick and need urgent care, we will try to accommodate you the same day if you call us early enough during the day. We will take care of your urgent needs the same day and then see you for a more comprehensive visit at a later date-usually within a few days. |
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| 5. How long should I expect my visits to be? |
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First office visit generally takes two to three hours. For follow up visits plan to be in the office for one hour. If you will be allergy tested allow 1-2 hours. For allergy injections you should allow 30 minutes and for intravenous treatments depending upon the nature of treatment plan to be in the office 1-3 hours. To save you time for follow up visits and allow you to think through your problems you can download the form called "Progress Report". We do encourage you to download and complete the form; you may then email it or fax (314-921-8273) to us for review or bring it with you at the next visit. |
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| 6. What are the directions to your office? |
| Please click here to get the detailed directions. |
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| 7. I want to make an appointment to consult with you for the first time, how do I set up a new appointment? |
| It is simple. Call our office during our normal working hours at (314) 921 5600 and our office staff will assist you with setting up an appointment and answer any questions you may have including testing, treatment or insurance coverage etc. If necessary, the staff will be glad to call your insurance company to determine your benefits. Alternatively, if you want us to call you to setup an appointment, please click here. |
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| 8. At first visit what should I bring in? |
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A comprehensive medical history is the
cornerstone for making an accurate diagnosis and prescribing
an appropriate treatment plan. After you have made an
appointment, you will either be mailed an initial comprehensive
history form along with other necessary papers or for immediate
retrieval you will be directed to our web site to download
those papers. Please read them and fill out the history and
Patient Information form. Bring all these papers, and all
the medicines and nutritional supplements you are taking.
Preferably bring in the actual bottles. In addition bring
any other medical records that you may have. |
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| 9. What is the age range of patients you see? |
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We accept patients of all ages-infants, children, adolescents and adults. Regardless of the age, we are here to find the cause of the illness and provide the answers to better health. |
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| 10. What are your office hours? |
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Our office hours are:
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| 11. What payment methods do you accept? |
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For payments we accept personal checks, cash, MasterCard, Visa, Discover, American Express, and Diner's card. |
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| 12. What do I need to bring for treatment? |
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For intravenous (IV) treatments that last 1-hour or more, bring in something to eat and drink. You may also bring in reading or work material or a movie, etc. We do have a TV and VCR in the IV treatment room. |
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| 13. How do I set up/change an appointment? |
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Please call us during normal
office hours
at (314) 921 5600 and our staff will be glad to make an
appointment for you or change an existing appointment. If
you call us after office hours, please leave a detailed
message with your name, day time telephone #, cell phone and
purpose of the call and on the next business day our office
will call you as early in the morning as possible to set up
an appointment or cancel or reschedule an existing
appointment. For appointment cancellations or rescheduling
an existing appointment, please give us at least 48 hours
notice in advance so that we may accommodate others that may
have been waiting to see us. |
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| 14. If I get sick and require immediate attention, how soon can I expect to be seen? |
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It depends upon the nature of a problem. If it is an emergency, please call 911 or go to the nearest emergency room. If it is an illness that can be handled in an office setting like a headache, fever, a cough or a cold or wheezing attack or a simple injury etc, we recommend that you call us during our normal office hours as early during the day as possible and we will make every attempt to see you the same day even if it means we have to stay a little bit longer beyond our normal office hours. |
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| 15. If I get sick, for example, with a cold, flu, stomachache, headache, etc. or need a physical whom should I call? Do you provide primary medical care? |
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Yes, we do provide primary care for our patients and their family members. Patients soon realize that treating the cause instead of the symptoms of an illness is the best route in the long run. This makes perfect sense because if other family members are not sick enough, simple measures can prevent more serious illness. Our patients realize that most of their sickness and often years of sufferings could have been prevented to a great degree and a lot of expenses spared if the underlying causes had been sought earlier. Another way to look at your symptoms is that these are warning signals! Warning signal of what? That more serious illness is to follow if you do not to do something definite about the underlying causes. This is exactly how they had gotten sick in the first place. They are clairvoyant now and understand the difference it can make treating causes instead of symptoms. |
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| 16. How are emergencies handled after office hours? |
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For a true emergency it is always best to call 911 or go to the nearest emergency room. For other concerns call our office during business hours. If there is anything urgent (non-emergency) that requires earlier attention, please call the exchange at (314) 865-6106 and doctor will promptly return your call. After office hours, please do not call for medicine refills, as we do not have access to your medical records. For non-urgent things like appointment changes, etc., please leave message on our answering machine with your daytime telephone and cell phone number. At the next business day our office staff will promptly call you back. If you are sick and want to be seen the same day, please call us as early during the day as possible and we will do our best to accommodate you on the same day. Our general policy is that sick patients will be seen the same day regardless of how busy we are. We are never too busy for situations like this. Alternatively you can e-mail us your request for non-urgent matters. |
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| 17. How can I get prescriptions refilled? |
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Please ask your pharmacy to fax us the request for medicine refills during normal business hours at least one week prior to running out. Your pharmacy can fax us the request at (314) 921 8273. We cannot guarantee last minute refills. For safety and as well as accuracy we do not refill prescriptions after office hours. Please note that each prescription needs to be evaluated by our clinical staff. If necessary, the physician may require an office visit to evaluate the appropriateness of a refill request. |
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| 18. Is the office handicapped accessible? |
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Yes. We have an upper and a lower level. Both levels are handicapped accessible. Patients needing testing and treatment the same day can be brought into the office through lower level and all their needs can be taken care there. |
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| 19. How can I find out results of my tests? |
| Due to HIPPA privacy regulations, all lab tests will be communicated to you in person or mailed to you. If labs test indicates a life-threatening situation we will notify you using as fast as possible communication means. If there is nothing urgent and these are routine tests, these will be communicated to you at your next visit. If lab tests indicate you need to be seen earlier, we will call you and set up an earlier appointment. For most tests it takes several days to a week and for some it takes up to two weeks to get the results. So be patient. However you are welcome to call us any time and check on status of your lab tests. |
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| 20. I have no insurance; do you accept patients with no insurance? |
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Certainly we do and we do
welcome them. No insurance patients are lucky
in the sense that there is no insurance company to interfere
with what treatment they should or should not get. In order
to cut down on healthcare costs we have a special program
called "SimplecareŽ". Since we neither need to bill
insurance company nor patients, you can get a 20% discount
for payments made at the time of service. |
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| 21. I have an HMO plan that limits me to in-network providers only and I have not been able to get much help; do you accept such patients? |
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Certainly we do and we welcome them. HMO patients are lucky like no insurance patients in the sense that if they go out-of-network their insurance company cannot dictate what treatment they should or should not get. In order to cut down on healthcare costs we have a special program called "SimplecareŽ". Since we neither need to bill insurance company nor patients, you can get a 20% discount for payments made at the time of service. |
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| 22. What is Environmental Medicine? |
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We get sick from time to time for various reasons like flu or a respiratory or a urinary infection. We all know that microbes (bugs) in our environment cause these problems. There is no doubt about the role of microbes causing ailments that can be both acute (sudden) in onset and chronic (slowly developing over a period of time) in nature. However a different aspect of environment, non-microbial factors triggering illness especially the chronic illness has not been as widely appreciated as yet as it should have been. Environmental Medicine deals with diagnosing and treating illnesses resulting directly or indirectly from these non-microbial triggers (substances) in our total environment. These include substances we inhale like dust, molds, pollens, animal dander, foods we consume including additives, preservatives, food coloring dyes, and chemicals in our air, food and water supplies. Environmental Medicine recognizes that overwhelming majority of chronic illness results from environmental factors and as well as from nutritional, dietary and hormonal factors. All these factors work together. This is especially true when other causes for chronic illness have been excluded. For example if you have severe migraine headaches and your physician has ruled out anemia, or brain tumor or other metabolic or structural causes for your headaches, then these are most likely being triggered by environmental or related causes. What is the implication of this? Most physicians are well-versed with investigating and treating non-environmental causes of chronic illness. However when it comes to environmentally related causes they are fairly clueless. It is in such a situation that you may be told "I cannot find any cause for your headaches, fatigue, muscle aches or pains, or digestive upsets" etc. It may be very disappointing because you may think that you are stuck with life long illness and life sentence of drugs. But wait a minute. This brings the good news: you are not stuck with sufferings and drugs. This gives a green light to a physician in Environmental Medicine to move forward and look for environmental and related causes which in every probability have not been looked at as yet. Now it is very likely that the causes will be found that can be treated successfully. This means chronic ailments like asthma, sinus problems, hives, eczema, arthritis, colitis including ulcerative colitis, Crohn’s disease, irritable bowel syndrome (IBS), Chronic Fatigue Syndrome, Fibromyalgia, Hyperactivity and Learning Problems in children to mention a few become treatable. Not only that these become treatable, these become treatable without drugs. That is a triumph. Since environmental and related causes affect the entire body you can get symptoms anywhere from head to toe. This is what this picture represents. How many symptoms you can recognize in you or in your loved ones and don't have a clue what is causing them? Dr Doris Rapp a pediatric allergist, my teacher and a friend says, “For some their nasal symptoms are from sinuses, coughing from smoking, and headaches from their bosses.” We are not talking about those causes but real causes! ![]()
To learn how Environmental Medicine is helping
people including those who had tried everything Medicine had
to offer thus far and failed, read these
Success Stories.
1. If you are sitting on a tack, it takes a lot of
psychotherapy to make it feel good. Isn't it better to take
the tack out instead of putting a band-aid over it?
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| 23. I have seen lots of physicians. They can't figure out what is wrong with me. They all say all my tests look great or some have suggested that it is all in my head. I have even been told I have to learn live with my problems. How are you different? |
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How we are different is the most important question a person
could ask because it will determine how his or her health is
going to be in the future. Depending upon the path taken it
will determine whether you will be healthy and robust or
more sickness and more un-wellness lies ahead for decades to
come.
The Man and His Lamppost (Edited)
Looking for the causes in the right place is what provides the basis and hope for millions of people suffering from all sorts of physical ailments and as well as mental ailments. It allows them to be able to get well, get off psychiatrists' couches, and get off nerve medicines and other medicines and enjoy life once again -- symptom-free and drug-free. To learn how this approach has changed life for thousands of patients, please click here. This is why we say that you do not have to live with your problems unless you choose to. You can do something definite about it. Please look at the Sickness Iceberg. The tip represents the symptoms and the bottom represents the Causes. These are the most common causes of chronic illness that typically are not explored. Depending upon your history these are some of the causes that we will be exploring. ![]() |
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| 24. What is C. A. R. E. model of medical care? How do you apply it in your practice to help people get better? |
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Let us look at what are the common reasons people
consult a physician? Normally we contact a physician only
when we are having some problem. We seldom contact a
physician regarding preventive care. Even if we consult a
physician for "preventive care" it is generally limited to
doing pap smears, mammograms, cholesterol check, PSA check
or some preventive vaccinations etc. That is it. Most of
this so-called "preventive care" isn't truly preventive
care. Its primary aim is early detection but not prevention
of disease from happening in the first place. Early
detection is important too. However the essence of
preventive medical care revolves around two important goals: |
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| 25. Wouldn't it be less expensive for me to go to a physician on a managed care plan than come to a physician like you who is not? I am curious - why aren't you on a managed care plan? |
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It is a very important question that requires a
careful review and comparison between medical care received
within Managed Care system with all its constraints and the
private medical care outside such constraints. It has to do
with quality of medical care. At times getting care within
Managed Care will be cheaper while other times it will be
more. We will discuss those situations a little bit
later. These are the pluses in favor of Managed Care. However, when it is unable to deliver the needed care, we shouldn't stay stuck in Managed-Care mode and should be willing to go out of network for needed medical care. This is when you have a problem that is of a longer duration and you have not been able to resolve the issue satisfactorily through Managed Care. A few common examples would be severe migraine headaches, chronic fatigue, fibromyalgia, arthritis, chronic digestive complaints, asthma, sinus problems etc. For a more comprehensive overview look at the symptoms list.
It is then this Un-managed Care difference that
allows physicians to offer the other half of the very best
that American Medicine has to offer -- to solve problems
that are not otherwise possible. Do you really believe
Managed Care was created to provide the very best medical
care that we know how, or was it created in response to big
business' demand to provide basic medical care for average
working Americans?
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